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One connect box displaying 3 icons error

(Topic created on: 08-02-2020 08:56 AM)
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I have this problem too

Ermir4
First Poster
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Hi,

im trying to connect the tv to one connect box but onlt the following 3 icons display followed by the smart tv icon and then a black screen. Seems to be on a loop. Does not reapond to remote control at all. Please help.7728A856-344C-40DE-9C3E-450AA7BB58D0.jpeg

 

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AndrewL
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@Ermir4: Please can you confirm the model number of your TV? Did the One Connect box come packaged with the TV, or was it a separate purchase? Are you using the Invisible Cable to establish the connection? In the meantime, for a step by step connection guide, please check the link below.

https://www.samsung.com/us/support/answer/ANS00062213/
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