I am a big samsung user and have been happy with all the phones, TVs and devices I've owned bar this one - Samsung 50in Smart TV - UE50F6400AKXXU.
I have had the tv about 5 years. about 2 years ago it overheated on the bottom right corner when my kids were using it. they didnt really notice until the screen was destroyed and the smell of melting plastic overwheming. The tv was under extended warranty and it was replaced - I was worried at that time that this was a dangerous fault but I was assured it was only a failed wifi reciever and a very rare freak fault.
Now, today exactly the same fault has occurred on the other side of the screen. There is clearly a defect in these TVs that is a dangerous fire hazard. Luckily because it happened before I was able to spot it early and prevent a fire. After a google search I was horrifed to see how many people have been reporting this fault for years. Judging by this it's clear that Samsung either know, or should know, this is a serious fault with the TV and they should be recalled.
This has damaged my opinion of this brand - not only are there obvious safety implications but now I'm left with an expensive big black plastic rectangle. I paid £900 for this TV at the time, that's too big an investment for a tv that Samsung clearly knows has a good chance of destroying itself and my living room. This product should be recalled and customers who have invested their money in Samsung should have confidence that dangerous problems like this aren't brushed under the carpet.
Hi @JohnPK ,
I have sent you a private message. Would you be able to send us a message with more details about this from here: https://eu.community.samsung.com/t5/user/viewprofilepage/user-id/1716597 so we can pass this to the relevant department?
Hi JohnPK I have had the same problem, I advise putting a smoke alarm near the TV. It may sound silly but it can save the lives of your loved ones.
Really and truly these type of electronics should all have a built in smoke alarm, maybe we as members of Samsung Community should encourage them.
What are your thoughts?