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Original topic:

No signal

(Topic created on: 10-06-2022 07:38 PM)
Shean
First Poster
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TV

I have a Samsung Plasma Display tv (ps-42q96hd) and am trying to find digital channels. I live in Sweden and I know for the fact that all providers support digital tv and requested everyone to switch to DTV!

But I can’t find any channels tv/dtv and I have checked the antenna cable.

Does anyone know what the problem might be?! 

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2 REPLIES 2
fressivoir
First Poster
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TV
You're gonna need to find the 'Channel scan' (or scan, tune, auto-tune) on your TV

Press the Menu button on your remote, then find the 'TV settings' and select channel. Air/cable >> channel scan
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JAMES4578
Samsung Maker ★
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TV

Hi @fressivoir   Try the Automatic scan again. Some customers have found that scanning after removing the aerial and then reinserting provides a solution when channels are missing and your manual tune may be accessible. In other words scan with the aerial removed when obviously no channels will be found, however this can reset the connection. You would then need to scan with the aerial connected again and see if this makes a difference.
If not resolved possibility that there is some issue with the aerial.  However seems to be the case that in Sweden  a limited number of free to air channels are available, additional channels available with Boxer.  https://www.chillglobal.com/channels/boxer-play 

You may find more information in the Nordic communities with regard to the particular digital free to air , this is the UK/Ireland one.  https://eu.community.samsung.com/t5/nordics/ct-p/se 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 4.0,Android 12 Official Version.

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