Hi - We have a UE55KU6400, not sure how old, but no more than 6 years. We don't use it that much as it's in the spare room, but when my husband attempted to use it this morning it started billowing smoke from the bottom left hand side. We have removed it from the wall, it's still very hot. What could have caused this? Our electrical system is completely up to date and the trip switch didn't go off?
Hi @lucimsv, I'm sorry to hear about your TV. As we take these matter very seriously, I'd like to arrange a callback for you to discuss this. To do this, can you please send me a PM to get this arranged for you?