Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

My TV just started smoking......

(Topic created on: 18-08-2021 01:43 PM)
lucimsv
First Poster
Options
TV

Hi - We have a UE55KU6400, not sure how old, but no more than 6 years. We don't use it that much as it's in the spare room, but when my husband attempted to use it this morning it started billowing smoke from the bottom left hand side. We have removed it from the wall, it's still very hot. What could have caused this? Our electrical system is completely up to date and the trip switch didn't go off?

 

 

0 Likes
5 REPLIES 5
AsadM
Moderator
Moderator
Options
TV

Hi @lucimsv, I'm sorry to hear about your TV. As we take these matter very seriously, I'd like to arrange a callback for you to discuss this. To do this, can you please send me a PM to get this arranged for you? 

lucimsv
First Poster
Options
TV

Hi not sure how to PM you?

0 Likes
ChelseaH
Moderator
Moderator
Options
TV

Not to worry @lucimsv I'll drop you a PM instead to get this arranged!

lucimsv
First Poster
Options
TV

Hi I PM'd you but haven't received a reply?

0 Likes
DannyT
Moderator
Moderator
Options
TV

Apologies about this, @lucimsv.

 

We'll be replying to your PM now. 


Welcome to the Community!