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My samsung UN50TU8000FXZA, 2020 Model wont display 4K on my Playstation 4 Pro

(Topic created on: 07-07-2020 01:00 AM)
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Codera515
First Poster

‎07-07-2020 01:00 AM

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I want it to display 2160p - RGB but it won't work and when its on 2160p - YUV420 it displays static.

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TessM
Mastermind

‎07-07-2020 11:10 AM

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Hi @Codera515 ,

 

I can see that you've got a non-EU model TV.  With Samsung support being localised and this being a European forum, we're limited in what we can do for you in terms of direct support.

 

Have you been in touch with Samsung in your region: https://www.samsung.com/uk/function/ipredirection/ipredirectionLocalList/ to see if they can help? 

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