07-01-2021 09:15 AM in
Hello to all.
I have a Samsung Q95 tv and recently just bought a Q950T samsung soundbar and constantly have issues with eARC.
I have connected them through HDMI 3 port of one connect box using the HDMI cable that came along with the soundbar.
However, I keep seeing TV ARC on the display of the soundbar instead of eARC.
I have made tons of attempts :
Sometimes by some of the above combinations I get it to work and show eARC but after I close the TV and open it on again the next morning we are back at square one (TV ARC shown instead of eARC)
I also have to say that even when I have eARC on, even if it is not working since TV ARC is shown on soundbar, I have sound (instead of other reports I saw around here about not having sound when you have eARC on).
Does anyone has any clue what I can try and solve this thing?
I have seen other reports here that other users have similar issues but most of them I think report that they have different brands of TV and soundbar (mostly SONOS i think).
It is really frustrating not getting a TV and soundbar of the same company to work!
Thanks!
04-09-2021 10:53 PM - last edited 04-09-2021 10:54 PM
I have the same issue with Q90T and Q950T soundbar. My problems are the followings:
on the TV sound setting, I use eARc and pass through options. It looks like the Netflix, Disney app itself may have problems. Not sure this is a Samsung problem or 3rd party app issue. Regardless, I am very disappointed with Samsung's product at this point. There are very little support and response that you can get.