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ITV Hub and All4 not working correctly.

(Topic created on: 16-02-2021 10:55 PM)
3036 Views
PCSviewer
Apprentice
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I have this: UE50RU7020KXXU

At present BBC iPlayer, Netfix and Prime all work fine.

ITV Hub and All4 did work, but not the apps load OK but when I select a programme all that happens is that the spooling symbol appears - and nothing else!

I have checked the firmware version which is up to date, I have reloaded the ITV and All4 apps, and 'cleaned' the apps.

But none of these works!

I have a hard wired 100Mb/sec internet connection. Any advice welcome.

 

10 REPLIES 10
WhiteCarEd
First Poster
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Has anyone managed to get this issue solved? I've had the same issue for the last 12 months with countless hours wasted on the chat/phone tech support to no avail. Very expensive TV to not be working fully. They fob you off as soon as they have "Updated" & reset everything and won't wait whilst you try & open the apps. The worst customer service EVER!!

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