Issue with Now Tv app

[Mistake Not]

Anyone else have an issue with really dark / dull picture quality when using the Now TV app?

I’ve turned off all eco mode / ambient and dynamic brightness etc. 

also, when I try streaming the same title from the now tv app on my phone via airplay it’s fine and picture quality is as expected  

Issue evident on a number of titles but especially so on Bikeriders and Quiet place day one  

Thanks!

[johnz237]

Hi! Welcome to the Samsung Members community.

I honestly would be surprised if this wasn't a problem with Now TV itself.

Yes, some users experience dark or dull picture quality with the Now TV app, and potential solutions include adjusting TV settings like brightness, color temperature, and backlight, or upgrading to a Boost or Ultra Boost subscription for better picture quality.

Going on Google, it seems to be a very big disappointment within the community.

check your TV's settings for brightness, contrast, and energy-saving modes, and ensure you have the correct HDR settings enabled *though i know you've said you've tried the majority- have a look at HDR and local dimming settings