04-03-2020 07:28 PM
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Does anyone else have this issue. I have to log into it every day! Tv is
UE43RU7020
cheers
Rich
Solved! Go to Solution.

05-03-2020 08:30 PM
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05-03-2020 08:37 PM
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Thanks for getting in contact. Tv is on the latest firmware, iplayer has been re-installed. I am logged in on my Samsung tv upstairs and I've never been logged out.
I even created a new account to see if that worked, but I'm still being logged out.
05-03-2020 08:46 PM
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Issue solved.
i went to settings>broadcasting>HbbTV
turned OFF do not track
turned OFF private browsing.
Reloaded iplayer and my account was there!
13-12-2020 06:36 PM
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This is the correct solution, thank you, to a very frustrating problem.
23-12-2020 11:34 AM
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Worked on my Samsung 43 frame
09-10-2021 11:30 AM
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Thank you
19-02-2022 07:33 PM
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13-03-2022 02:08 PM - last edited 13-03-2022 02:14 PM
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This is what worked for me.
Settings
>Broadcasting
>Expert Settings
>HbbTV Settings
>Do Not Track - Off
I left private browsing on and works just the same.
It's a wise precaution to either delete your browsing history on a regular basis, keep it private or better still both.
Set Software update to automatic and you will never have to worry about that. It will just update it's-self as and when an update becomes available.
