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I'm losing my mind setting up UE32 T5300 TV

(Topic created on: 11-08-2021 04:33 PM)
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TheHigherSpace
Apprentice
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Worst TV experience of my life, somebody please help I'm very close to throwing thsi garbage out the window ...

 

First of all, the screws to attach the legs are not included, I looked up online and it looks like it's a known issue 

https://www.bestbuy.com/site/questions/samsung-50-class-led-nu6900-series-2160p-smart-4k-uhd-tv-with...

 

Whatever, I go look in different shops, and I can't find the exact ones, but I found a couple that are pretty close ... I try different combinations, and even with the best ones The TV is still wabbly ..

 

It sucks, so I go ahead and but a wall mount, which is something I did before for many TVs of other brands and never ever had an issue, until I got this samsung ..

 

The screws of the wall mount don't fit on the TV ... the wall mount has compatibility with 75mm 100mm and 200mm vesa ..

In the samsung manual it shows 100mm vesa, but the screws don't fit ...

 

I even found someone raising the same issue here 

https://eu.community.samsung.com/t5/tv/ue32t5300-tv-wall-mount-screws/td-p/2716100

 

Can somebody help I'm losing my mind ..

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2 REPLIES 2
TheHigherSpace
Apprentice
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Ok found this

https://www.cmple.com/learn/how-to-solve-mounting-issues-with-newer-samsung-led-tvs

 

Apparently what samsung does .. Never buying a samsung tv ever again .. should have stuck with LG 

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Hcccoz
First Poster
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  • This tv is just out the box and driving me mad. The screws don’t fit. We can’t get it attached to wall  even though we have a “ fits all bracket!”  Had to order 3 types of screws to hopefully solve the problem. These should have been provided! None of the ten bolts we have in the “ fits all” package fits.. absolutely ridiculous