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Horizontal red lines on UE46ES8000

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First Poster

For the last few months I have had about 6 horizontal red lines on my UE46ES8000.The screen is still watchable but is becoming increasingly irritating especially when trying to watch sport.I've tried the picture test but the lines are still there.

Is anybody experiencing the same problem?Any suggestions would be muc

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Moderator
Moderator
Cheers for trying that. The next step would be to get it inspected by an engineer for a repair. Check out the following link on how to go about getting this arranged: https://www.samsung.com/uk/support/repair/tv-av/

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7 REPLIES 7
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Moderator
Moderator
@mkrfan38: Sorry to hear that you're experiencing this issue. Do the lines occur on all sources? If you disconnect any external devices from the back of the TV, does the issue persist? When you carried out the Picture Test, did it return any 'Failed' messages at the end?
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First Poster
Hi,thanks for your reply.
Yes the lines occur on all sources and even when I disconnect external devices the lines are still there.When I did the Picture Test it didn't return any Failed messages at the end.
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Moderator
Moderator
Thanks, Can you reset the TV by follow the steps on the guide below, and let us know if you still experience the same issue after this? http://spr.ly/6186EGY6K
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First Poster
Hi,I just reset the TV but unfortunately the horizontal lines are still there
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Moderator
Moderator
Cheers for trying that. The next step would be to get it inspected by an engineer for a repair. Check out the following link on how to go about getting this arranged: https://www.samsung.com/uk/support/repair/tv-av/

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First Poster
Thanks for all you suggestions.I'll get someone in to repair it.Thanks again.
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Moderator
Moderator
No problem, stay safe!
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