23-01-2021 04:18 PM (Last edited 23-01-2021 05:01 PM ) in
Hi
Few days ago in our place we had thunderstorm, and after that our satellite receiver spoiled. After that we call service and they changed the receiver, where the problem started. On TV(Samsung JU6702), all HDMI ports aren't working(TV had four). When i push SOURCE button, TV changed on HDMi port and TV is searching for update, but i had the latest update. BTW i started again update directly from TV, and also later with USB but nothing changed.
I also try with different HDMI cabel, nothing happens.
On the second TV, receiver works.
23-01-2021 04:46 PM
????
23-01-2021 07:04 PM
23-01-2021 08:17 PM (Last edited 23-01-2021 08:17 PM ) in
Hi
Thnderstorm destroyed receiver, i tried and playstation on hdmi. I get the same message like on picture which i post.
24-01-2021 12:15 AM
We get the new receiver from operator, then i get the update message from picture in first post. Receiver is working on all other TVs in house.
24-01-2021 12:28 AM
hello @Robi995
you reset the TV
Menu/Settings → Support → Reset
if persists, contact Samsung Support for further help and repair
😀