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Original topic:

HDMI ports appear damaged

(Topic created on: 08-10-2021 08:15 PM)
PacManKel
First Poster
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TV

I received a 43 inch Samsung tv today and it has 3 hdmi ports and port 1 works fine when I connect my Xbox Series s into it. The problem is the other two ports won’t let me connect a hdmi cable and when I look in the port there appears pins bent back which is preventing me inserting the hdmi cables.

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1 REPLY 1
CarlB
Explorer
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TV
I had the exact same problem. The pins that provide a tight fit against the connector were not flush and and prevented a full fit. It also damaged my HDMI lead. I returned the TV to the store and got a sales rep to try. Apparently its a common problem with Sammy sets. My advice would be to return the set.
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