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Has anyone had their TV repaired by Samsung for Dirty Screen Effect?

(Topic created on: 17-10-2020 05:43 PM)
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ad1994
Pioneer
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I'm trying to determine whether to just return the TV for an exchange within my 28 days, or whether to just have someone round to replace the panel. I'm wary of the time it takes for turnaround on exchanging the TV, the hassle, and the potential for a TV which is exactly the same.

Has anyone had their panel repaired by Samsung?

1. Did it make a difference?
2. Will I still retain my warranty?
3. What happens if they replace it and it *still* has DSE?

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1 REPLY 1
Lindhardt
Apprentice
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This is the level of DSE i had on my Samsung Q95T. The reseller told me it was within the threshold, which was way to much DSE for me so i decided to return the TV. Panning shots was to annoying to watch with vertical banding visible on most uniform screens

 

My 4 year old Samsung model have no DSE at all so after spending so much for a flagship model I was hoping for better quality. Except for the DSE the screen was really good.  

q95t-billede.jpg 

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