08-02-2021 12:49 PM - last edited 08-02-2021 12:51 PM
I have just bought a 65” Q95T and it has been used for two days. I really like the tv in general, but it’s just this one thing that bugs me out completely.
In brighter and rather homogeneous pictures I can clearly see an underlying grid pattern. It is hard to capture it on my phone, but I attach some pictures where it’s kind of visible. The pictures are showing the ambient mode.
I suspect this pattern to be related to the FALD grid.
Is this something intrinsic with the FALD technology and is impossible to hide, or is this a consequence of a faulty diffuser layer or similar?
The first image has reduced brightness to enhance what the eye can see.
I just didn’t expect this to be a problem on a quite expensive top of the line tv from Samsung. So I ask if it’s a faulty tv rather than a negative consequence of the technology.
I hope anyone can give me some further information regarding this.
Thank you!
15-01-2024 09:26 PM
Olá, amigo
Como ficou a solução do caso?
15-01-2024 10:29 PM
Olá Paulo
Infelizmente os técnicos da autorizada Samsung da minha cidade, não reconheceram o efeito "grelha" como um defeito e sim como uma característica da tecnologia de Mini-Led da Samsung. Portanto não aprovaram a substituição da tela, pois segundo eles teria o mesmo resultado. Ou seja, é se acostumar ou ir atrás dos meus direitos para devolução do produto.
17-01-2024 06:13 AM
Eu tenho uma QN90A há mais de 2 anos e nunca reparei nessa grelha, mas com 2 dias da QN90C já reparei porque em uma parte da tela é mais nítido. Gostaria de saber se alguém com experiência no assunto sabe se com o tempo de uso esse efeito vai diminuindo na TV.
02-03-2024 11:27 AM
@JoelBy wrote:
I have just bought a 65” Q95T and it has been used for two days. I really like the tv in general, but it’s just this one thing that bugs me out completely.
In brighter and rather homogeneous pictures I can clearly see an underlying grid pattern. It is hard to capture it on my phone, but I attach some pictures where it’s kind of visible. The pictures are showing the ambient mode.
I suspect this pattern to be related to the FALD grid.
Is this something intrinsic with the FALD technology and is impossible to hide, or is this a consequence of a faulty diffuser layer or similar?The first image has reduced brightness to enhance what the eye can see.
I just didn’t expect this to be a problem on a quite expensive top of the line tv from Samsung. So I ask if it’s a faulty tv rather than a negative consequence of the technology.
I hope anyone can give me some further information regarding this.
Thank you!
This is for NEOQLED 65QN85B, this grid pattern appears in all outdoor scenes with light colors, whites and blues, this is a serious Issue which should not happen in such premium TVs like NEO series, I contacted samsung support they send 2 technicians 3 times but still are not accpeting this as a problem wasted almost 1 month of my time talking with poor customer support and they are not even providing me a replacement or solution for a big brand like Samsung this is totally unacceptable