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Original topic:

My5 App not available on my Samsung UE48H6670

(Topic created on: 08/02/21 15:18)
Freya21
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Hi, why am i unable to get the My5 App on my samsung UE48H6670 TV. 

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7 REPLIES 7
ChrisM
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Hi @Freya21 

Are you able to locate the My5 app on your Smart Hub and is it just not working?

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Freya21
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Hi, No I don't have the App. someone said my TV is not compatible which i didn't know!

Is there a way round this?

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ChrisM
Moderator
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It does seem the the app is no longer compatible with your TV we're afraid. The only way around this on your TV would be to purchase an external USB device that does have this available.

Hope this helps!

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Freya21
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Thank you. Do you mean like an amazon firestick?

 

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ChrisM
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Yes indeed, @Freya21!

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Freya21
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thank you for your help.

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ChrisM
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Our pleasure!

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