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Forcing account log-out Netflix/Disney Plus etc

(Topic created on: 05-11-2024 11:02 PM)
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Vetwill
Student
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I have 2 identical Samsung TVs in a holiday rental house #CU71AO

The guests can log in to the streaming services on the TVs but it seems that if their accounts are password protected and they forget to log-out before they leave, it seems impossible to log-out of their accounts.

I know I can reset the Smart Hub but that requires the TV to have a full reset. Is there a simple way of doing this, and if not, why not?

3 REPLIES 3
Herbie2023
Apprentice
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On the side menu, click on Get Help. The Sign Out option is the last item in the list.
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Vetwill
Student
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There are no menu choices on the opening page of app, apart from the Profiles. The problem is that the Profiles are locked, and need a PIN on one of the accounts to access Netflix/Disney etc, so I can't access the side menu.

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Ginga_p
Hotshot
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Reset the tv with set tv to factory reset
G G
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