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Flashes of light intermittently on Oled 65” Quantum Dot

(Topic created on: 30-05-2023 10:38 PM)
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Ach93
Journeyman
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Hi everyone, 

We have purchased a Samsung 65” Quantum Dot TV from Curry’s 2 months ago and within that time we have had to have it sent off for repair and had a replacement. The issue has been intermittent single flashes of light vertically across the screen, sometimes across the whole screen, someone’s half the screen. The colours are either white, blue or purple. I find it weird that we are on the third screen and this is still happening. 

to confirm, it happens on the internal apps like Netflix (we don’t have it connected up to anything to watch tv). We do have it plugged into an extension lead, which I thought it could be so changed that and it’s still happening. Does anyone know why this could be happening or is it simply just really bad luck?  

I recorded the tv and captured it, and took a screen shot. It literally flashes intermittently.

Thanks

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Ach93
Journeyman
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We tried unplugging everything except the power and the lines continue to appear intermittently unfortunately.

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