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Picture goes after 10 secs

(Topic created on: 01-01-2024 04:36 PM)
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JHodgson
First Poster
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My TV turns on but then screen goes blank after 10 secs. The shade of black changes as the power light flashes intermittently.  Does this community think this is fixable? I’ve only had it 2 yrs 9 months - so its out of warranty but not old. I don’t want to pay for a service/repair if it’s a terminal problem.

2 REPLIES 2
JAMES4578
Samsung Members Star ★★
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Hi @JHodgson 

I would suggest you Reboot the Tv and any external Devices  by unplugging for a minute.  However if power light still flashiing on reconnecting would suggest  a fault.  check that all cables are secure as sometimes that can be a factor with both Sound/display issues,  worth trying different HDMI cables if possible. can check advice for picture issues here https://www.samsung.com/us/support/troubleshooting/ 

If issues persist you may wish to  contact Samsung Support, contact details here https://www.samsung.com/uk/support/contact/#product-support

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


NTates
First Poster
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What did you do to resolve this? I just ran into this on my TV. I had it almost as long as you did. Thanks!

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