15-08-2021 11:16 PM
So. Ive had to factory rest the Samsung TV, now it won't let me reload the apps as it says I have no space. However before I factory reset i had the apps downloaded . Would I need to reset again?
16-08-2021 06:24 AM
16-08-2021 03:26 PM - last edited 16-08-2021 03:27 PM
Hi @Lucy192 , you could try a Factory Reset. However if storage issues remain would be advisable to try a Flash Reset as that has helped customers in the past with lack of storage space.
Follow these steps:
under the Samsung logo on the TV you have a small black button about 2-3cm in from the bottom edge. With the tv turned on
1. press the button at the logo for 5-10 seconds
2. Release the button
3. press the button on the TV Remote for 5-10 seconds. Tv should go black and then restart after a while.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.