External subtitles not working with smart TV UA65RU7100KXZN

[ahmedhlabib]

Hi all, I have recently got Smart TV UA65RU7100KXZN and I was disappointed that it's not showing subtitlesnfrom my DLNA server (WD Mycloud) my 9 years old TV was showing the external subtitles perfectly from the same DLNA server and 2019 model can't? How come!!! Does any one have idea how to fix this as really I'm disappointed since I bout the new TV.

[sparda79]

Try this... 
Combine the .srt (S_TEXT/UTF8) format subtitle file into the MKV. 

.sup don't work
External sub don't work.

[Scrabech]

Same here on 2022.