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Original topic:

Everytime i turn my tv on i have to a accept the terms and condtions ALL THE TIME!

(Topic created on: 02-10-2022 08:41 AM)
Mason64
First Poster
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TV

Hi 

I have a Samsung tv Model code UE32N4302 which can not be found on Samsung's web site for some reason. 

from the day i have had the tv (Maybe two or 3 years ago ) every time i turn the tv on i have to accept the terms and conditions EVERYTIME! even if i turn it off for 2 seconds. 

I only use it for the smart features (netflix and prime). I have fully updated the firmware a while ago and there is no new updates. i have fully factory reset it i have done the soft reset yet it always asks. 

its becoming a right pain as it takes 30 seconds to a 1 minute to get to what i need to do with the tv. 

Any ideas?

Thanks for reading. 

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AndrewL
Moderator
Moderator
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TV

@Mason64: Please can you head to Home > Settings > General > System Manager > Samsung Account, and make sure that you are signed in to your Samsung account. If you are then, while you're here, select My Account > Terms & Conditions, Privacy Policy, and see if you can agree to the terms from this location. I also recommend heading to Home > Settings > Terms & Privacy, to check the terms and conditions for Smart Hub, and agree to them if applicable. 

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