I finally got onto the internet by connecting an ethernet cable from my router to the back of the TV and going into 'settings' and doing a software update.
Still can't get connected wirelessly.
The TV is searching for networks but can't seem to find any!!!
This has certainly put me off buying Samsung next time.
The helpline is a waste of time.
I cannot select Software Update. It’s not in bold and I get a message I cannot select this option. How am I supposed to update?
Having the same problem with that error since December.