14-07-2020 10:13 PM
I have a TV MOD UN55KS9000G and I have problems with the ¨All in one connect ¨box. The part number of it, is BN91-17814G.
It is not possible detect the signal from the cable connected to this box, I only can use the wireless signals.
I can't find a spare part. Could you say me which are the equivalents parts numbers?
I am living in Argentina.
Thank you!!
15-07-2020 10:31 AM
Hey @Migyak ,
I can see that you've got a non-EU model TV. With Samsung support being localised and this being a European forum (the English language part is supported by the Samsung UK & Ireland team, for example), we're limited in what we can do for you in terms of direct support.
Have you been in touch with Samsung Argentina about this issue?