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Easy connection to screen timeout

(Topic created on: 14-04-2025 10:19 PM)
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Kasardas
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Hi,

Yesterday, my UE50DU8002 connected to Easy Connection on the screen without any issues. However, after the 6.5.8 update, when I try to connect, it initially goes through, but then both screens on my PC display yellow borders while the TV screen remains black. Approximately 20 seconds later, it disconnects with a "check your internet connection" error. I've tried reinstalling Easy Connection, but that didn't resolve the issue.

Any ideas?

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ben157
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@Kasardas wrote:

Hi,

Yesterday, my UE50DU8002 connected to Easy Connection on the screen without any issues. However, after the 6.5.8 update, when I try to connect, it initially goes through, but then both screens on my PC display yellow borders while the TV screen remains black. Approximately 20 seconds later, it disconnects with a "check your internet connection" error. I've tried reinstalling Easy Connection, but that didn't resolve the issue.

Any ideas?


been trying to fix this for hours just let you know your not the only one 

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ben157
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i just delweted old app and installed new version updated version i think 6.5.13?? give that a try 

 

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