29-08-2019 12:43 PM in
Morning all,
Just got my 2019 QLED 49 inch Frame and mounted it on the wall in the hall. This one is only for art not for TV.
I cannot find any way of setting the default mount for all pictures. It looks a lot less like a TV when you have a mount selected in a light colour, which is what I want.
But whenever I start a slide show with one of the collections it never includes a mount. On an individual picture I can select a mount then get it to show, but on slide show mode they all appear without mounts.
Is there no way to set a default?
Many thanks.
PS Whomever designed the keyboard UI should go back to UI school. Having a little tick appear over the next letter along when you are tying a password means you keep selecting it and then having to start over. Cost me 10 minutes that one....
30-08-2019 10:22 AM in
Madcal
So can I just clarify you can set up your art on your samsung? I took delivery of our new Samsung The Frame 2019 49" model last Friday and cannot the Art settings to show at all - what am I doing wrong (this is just being a TV and not the smart Frame TV I thought it was supposed to be)? I have tried on the TV and on the iphone Smartthings app (both iPhone 8 and XS) but nothing. The support team told us that a firmware update had been sent out and that had broken it, but here we are one week later and it is still broken. Any feedback would be massively appreciated.
30-08-2019 01:34 PM in
Morning,
The Art works fine, I subscribed to the £5 a month and we have lots of art to show. Whether I will continue subscription is debatable....
It works if you launch it from the icon on the menu (bottom left).
The press off button for 2 seconds to launch it just seems to turn the set off.
Picture quality is OK but backlighting is uneven at the edges, I expected more from QLED in 2019. Unlikely I would buy another Samsung screen as a result (my Sony LED tvs do not suffer this backlighting unevenness).
30-08-2019 01:42 PM in
30-08-2019 01:45 PM - last edited 30-08-2019 01:46 PM
You don't have this?
PS look at the nasty white bleeding around the edges, poor backlighting....
30-08-2019 01:46 PM in
09-11-2020 06:36 PM in
This is a MUST feature. So sad, that Samsung does not have it.