03-09-2023 12:16 PM in
@serpla: This will be a restriction of the DVD player itself, rather than the One Connect Box/TV. If you have connected the DVD player via HDMI, and a signal is being received by the TV, but the DVD is not compatible, then please check the specifications of the device to check what kinds of discs are supported. In some instances, DVDs that are intended for use in other regions will not be compatible, therefore you should also check the details on the DVD case itself, and check them against the supported discs information in the DVD player user manual.
03-09-2023 12:54 PM in
Thanks for your answer, I’ve checked all that but it didn’t work. The Sony device works perfectly with another tv too. It’s not a matter of the resolution of the dvd device? It must be UHD 4K or something? I still can go to the shop and change it.. which dvd device will be appropriate?