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Original topic:

Confusing next-gen specs for q80t model

(Topic created on: 21-11-2020 06:29 PM)
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Brad82
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I am really not happy with Samsung as I have bought a QE49Q80TAT model TV specifically for 4k120 next-gen gaming and it now appears that it doesn't support 120fps via HDMI 4 even though when I spoke to a Samsung rep today they said it should.. I am now stuck with a TV that  does not meet my needs as I can't return it to the retailer as there is no specific fault and the TV has been put together.

 

I have seen many different posts on this and they all have conflicting information. It just simply isn't clear that if you buy the 49inch model it doesn't support 4k120.

 

You could argue that if I did days of research and checking I might have found this out before purchase but to argue against this I woukd say that even after doing this I am still not sure and Samsung thrmselves don't appear sure. I would also argue that releasing a series of TVs that all seem to support 4k120 apart from the 49 inch version is a really strange, confusing and annoying thing for a company to do. 

 

I can't seem to find an email to put this issue to Samsung directly so if anyone sees this I would ask that unless this TV supports 4k120 it is exchanged for a 55inch model directly via Samsung otherwise you will have a very unhappy, previous loyal Samsung customer who will not use your company in the future. 

 

 

 

 

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Brad82
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Screenshot_20201123-182934_Yahoo Mail.jpg

 i am still not sure this is true. Can an independant party confirm? The conversation started with telling me it does not support 120fps but does support 120hz and that only 55 inch and above supports 120fps. It ended as per above with Samsung confirming my TV DOES support 4k120 gaming via HDMI 4 and that this includes 120fps to support next-gen gaming.. I really don't know what to believe but if I get an xbox series x and find out it doesn't support 4k120 I will lodge a more formal complaint to the CEO.

 

Why is this so confusing. Why is there misinformation about the 49 inch not supporting 4k120?

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