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Original topic:

Cashback claim

(Topic created on: 10-10-2023 08:10 PM)
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Members_X7HIkX1
First Poster
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Hi I tried to do a cashback claim I purchase frame TV September 25 but i get this message 

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3 REPLIES 3
Piper123
Black Belt 
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Was AO one of the retailers in the promotion?

Also, at the point of submitting your claim, had 30 days from date of delivery passed?
Herbie2023
Student
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Hi. The part in red writing tells you that you can submit your claim when 30 days have passed from date of purchase. Samsung will let you go head on the 25th October onwards (but only for 60 days including the 25.10.23) It's presumably to ensure that enough time has passed that the retailer confirms to Samsung that you haven't bought and then returned a priduct.
AntS
Moderator
Moderator
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Hi @Members_X7HIkX1 ,

 

Just confirming that piperdog123 and Herbie2023 are right. From that promotion's page: https://samsung-offers.claims/lifestyletvcashback/en-GB/how-it-works 

Screenshot 2023-10-11 160334.png

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