Can I just disable the Smart Remote?

[jje]

I have a  Samsung UE43RU7400 (2019) HDR 4K Ultra HD Smart TV, and I am very happy with it. I never use the Smart Remote (just the regular one), but the TV keeps saying it can't connect to the Smart Remote and I have to wait for the prompt to disappear before I can get on with watching. I don't want to use the Smart Remote, so I took the batteries out of it. The TV still prompts me about the missing remote. I can't see a setting that disables it.

Does anyone know how I can just permanently disable the Smart Remote and get rid of these annoying prompts? Thanks

[Zippy66]

Same problem Q65T.

[Fothy]

Bit late to this but the following works -

Factory Reset

Samsung remotes from 2016 onwards have a factory reset process that differs from the pairing process.

1. Press and hold the {Return/Back} button and the button to the top right of the jog wheel.

Keep them held until the led on the remote stops flashing.

[Lydteeb]

Same issue here. Going crazy!!!

[Renovator]

Same here. Rubbish