20-10-2024 02:06 PM
hi
Ive had this curved 34 in monitor for a few years and its not had heavy use, but noticed there is now an electronic burning smell coming out of the back.
Picture is all fine so far, are there any known issues I need to look for? Thinking burning cap or something so will open up and have a look.
Let me know of any tips if anyone has had something like this
Al
20-10-2024 02:16 PM - last edited 20-10-2024 04:06 PM
Hi @Members_BPOeX9h Welcome to The Samsung community I would suggest you do not look into this yourself and unplug the device due to the Safety concern. If you are in the UK/Ireland It would be best to report to the Moderators via the team account @Sam_UK or otherwise contact Samsung support. In any case it is against the forum rules to suggest unofficial D.I.Y. advice.
Guidance here on how to send a private Message https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
20-10-2024 02:42 PM
@Members_BPOeX9h If you are based in the UK or Ireland then please send a private message to Sam_UK by following the steps in the link below, and myself or one of the other mods will be able to get this escalated for you.