25-08-2021 10:59 PM in
TVHi
Before August, my bt sport app was a brilliant 50fps on my TV.
The Samsung app is now producing a picture that more jerky than 25fps.
All other apps are working at 50fps, the now tv stick I have plays bt sport at 50fps on my TV.
I have reset smart hub/ features, reinstalled BT and still the same problem. BT say I was watching a 50fps stream, so it must be something with the Samsung app itself (given app via now tv works)
My tv model is UE50MU6120
Any help much appreciated
26-08-2021 10:39 AM in
TVTry Select the Settings button on your remote, then Picture -> Expert Settings -> Auto Motion Plus Settings -> turn it Off.
26-08-2021 12:33 PM in
TVThanks- they are off. Now tv working perfectly at 50fps but bt sport still very 'jerky'
27-08-2021 08:20 PM in
TVAny advice samsung as to what the issue may be?