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Blurred picture

(Topic created on: 26-10-2021 04:47 PM)
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Nik26
Apprentice
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I have a Samsung TV and when watching recorded sky programs it has a tendency to make the picture blurry almost watercolour like, any suggestions?

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AndrewL
Moderator
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@Nik26: Please can you confirm the model number of your TV, located on the sticker on the back of the device, or in Settings > Support > About This TV? Are you referring to recordings captured and viewed on a Sky set top box? If so, have you tried reaching out to Sky support directly to see if they're able to look into this for you, including any potential resolution settings for recorded programmes? 

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Nik26
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Hi Andrew, it's model code is ue55ru7100kxxu
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