13-04-2021 09:03 PM in
Good Evening. I've recently purchased a pair of Sony Bluetooth headphones. I am trying to pair them with my Samaung Smart TV (series 7) The TV picks up the headphones but when trying to pair. I get an error message saying please ensure Bluetooth devices is switched on. The headphones are switched on and in pairing mode. Any ideas? I have checked the TV for updates etc. Still no success.
Solved! Go to Solution.
13-04-2021 09:22 PM in
13-04-2021 09:22 PM in
13-04-2021 09:31 PM in
I can connect to both Samsung phones with no issues. The headphones are currently sat next to the TV and won't connect.
13-04-2021 09:37 PM in
13-04-2021 09:43 PM in
How would I find that out? Its a UE50RU7400UXXU
13-04-2021 10:06 PM in
13-04-2021 10:11 PM in
Yep, done that. And switched the blu tooth off on both phones. Still no joy.
13-04-2021 10:28 PM in
14-04-2021 09:35 AM in
How would it be a compatibility issue if both devices are running blutooth 5.0 and the TV Can discover them but not connect. *confused*
15-04-2021 03:08 PM in