Good Evening. I've recently purchased a pair of Sony Bluetooth headphones. I am trying to pair them with my Samaung Smart TV (series 7) The TV picks up the headphones but when trying to pair. I get an error message saying please ensure Bluetooth devices is switched on. The headphones are switched on and in pairing mode. Any ideas? I have checked the TV for updates etc. Still no success.
Solved! Go to Solution.
I can connect to both Samsung phones with no issues. The headphones are currently sat next to the TV and won't connect.
How would I find that out? Its a UE50RU7400UXXU
Yep, done that. And switched the blu tooth off on both phones. Still no joy.
How would it be a compatibility issue if both devices are running blutooth 5.0 and the TV Can discover them but not connect. *confused*