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Art Store Subscription Not recognised

Posted by 29-09-2021 06:56 PM in TV

When trying to pick art from the art store it asks me to renew my subscription. The problem is my subscription is active. I tried signing out and... View Post

24-05-2022 06:52 PM

Don't count on Samsung fixing this... It has been going on for years... View Post

Art Store art missing

Posted by 06-05-2021 02:07 PM in TV

I've got an Art Store subscription, but today all subscriber art as vanished. It says I'm logged in as a member, but it's only showing... View Post

24-05-2022 06:45 PM

Found a similar topic. Had the same problem. What worked for me was to make and log into a new ac... View Post

Soundbar has no sound for Samsung APPS connected via HDMI ARC (un43n5300)

Posted by 24-05-2022 05:42 PM in TV

I have a samsung un43n5300 and i got a very basic 2.1 Toshiba sound bar recently, Everything works well except when i try to use any samsung apps... View Post

HDMI ARC works but not for Apps

Posted by 19-12-2018 12:37 AM in TV

I have just installed a UE65NU8070 and connected it up to my Onkyo TX-NR709. The TV is connected using HDMI4 (ARC) to Main TV HDMI on Onkyo. ... View Post

24-05-2022 05:39 PM

Bumping this up i have the same issue with my Samsung un43n5300, the sound does not play when usi... View Post

Samsung Serif legs

Posted by 23-05-2022 10:35 PM in TV

I have purchased a used Samsung Serif 40 inch tv without legs for a new property. I also have a 43 Samsung serif on a table top so I don't use... View Post

24-05-2022 05:10 PM

Hi @Robin_Grovelands Have you checked with our trusted third party retailers? www.espares... View Post

Not getting BBC iplayer using Samsung dongle

Posted by 23-05-2022 10:37 AM in TV

I have a Samsung smart tv UE40ES5500KX UE 40ES5500 40" TV bought in 2012 and at the same time I bought a Samsung WIS12ABGN Smart TV Wireless... View Post

24-05-2022 03:49 PM

Hi @Bill42 glad it is sorted now anyway Bill  View Post

TV Warranty on Secret Sale Products (UK)

Posted by 24-05-2022 08:56 AM in TV

Can anyone advise if the warranty is 1 year or 5 years? If 5 years I'll purchase from Samsung Online if not I'll purchase from store. ... View Post

24-05-2022 02:54 PM

Hi @TG16 If the guarantee is not mentioned on the Samsung website it would only be one year. ... View Post

Help ! weak no signal pick up in australia sydney

Posted by 24-05-2022 02:12 AM in TV

hi, I moved my Hong Kong Samsung TV to sdyney, well connect to the wall antenna, TV searching the channel but kept showing - "no signal" .... View Post

24-05-2022 02:21 PM

Yes Hong kong uses DTMB whist in Australia it is DVB-T , some information here http://en.dtvst... View Post

Samsung 2021 NEO QLED 8K TVs

Posted by 06-04-2022 07:41 PM in TV

Hiya, Does anyone know what the plan is for last years top end TVs? I know companies now treat everything like phones, with them expecting... View Post

24-05-2022 01:58 PM

Bought a q900t and exchange qn900a and have both been faulty buy different company. View Post

UE65TU8500 can’t connect to WiFi with WPA3 because it is supporting WiFi5 standard

Posted by 26-01-2022 07:12 PM in TV

Dear all, if you have issues with connecting your TV to WiFi try turning off WPA3. Dear Samsung, try to add this step to WiFi troubleshooting... View Post

24-05-2022 02:45 AM

Yeah just learned this from trial and error after getting a new router that supports WPA3. I have... View Post

Bluetooth headphone connection problems

Posted by 31-03-2022 10:24 AM in TV

I am having great difficulty connecting my AVANTREE HT5009 wireless headphones to my SAMSUNG QE43Q60AAUXXU 43" Smart tv. the headphones... View Post

23-05-2022 10:48 PM

Have a look here https://avantree.com/knowledge-base/tv-headphones-no-sound-simple-troubleshoo... View Post

Can you record on a QE50QN94A

Posted by 23-05-2022 07:42 PM in TV

Hi i have ordered a new tv and wondering if i can record live TV progs like i can on my Talktalk tv box which i will no longer be using. The TV... View Post

Negative browser

Posted by 14-04-2018 08:15 AM in TV

Just bought a Samsung TV and the browser is in negative color. I reduce the contrast and rest Smart TV but no change. How can I resolve the... View Post

23-05-2022 05:06 PM

If you haven't fixed this, yet:1. Open up the Internet App.2. Press and hold the Mute button on y... View Post

Exchange qn900a faulty

Posted by 20-05-2022 04:45 PM in TV

Hi everybody I thought after my previous tv being replaced after going faulty twice in 11 months(2 faulty screens) with reflector issues/ banding... View Post

23-05-2022 11:09 AM

Hi just been on to samsung complaints useless only for internal use with no customer feedback no ... View Post

Music App for Samsung QE55QN94AATXXU

Posted by 23-05-2022 01:21 AM in TV

Samsung QE55QN94AATXXU. Is there an App I can install on my TV to allow me to play music from a portable drive? I want to set up playlists and... View Post

23-05-2022 09:38 AM

Thanks, I should have made it clear that I want to set up playlists and use other App features. ... View Post

Music App for QLED 55" TV

Posted by 23-05-2022 01:12 AM in TV

Is there an App I can install on my QN94AA 55 that I can use to play music from a portable drive? I want to set up playlists and use other App... View Post

Top half of screen doesn't work in 3d mode

Posted by 10-05-2022 07:44 PM in TV

hi, I'm trying to watch a 3d bluray film on a ps4, and everytime it's goes onto 3d mode the top half of screen doesn't work,... View Post

22-05-2022 08:03 PM

Yeah I've tried 3 different hdmi's. Thanks View Post

TV scheduled viewing and recording not working

Posted by 21-01-2018 05:56 PM in TV

Hello, Our scheduled viewing and scheduled recording function on our TV has recently stopped working. You can select these functions and they... View Post

22-05-2022 03:40 PM

Scheduled recording and viewing now works. No more "too many reservations" messages (I think I ... View Post

Live TV home shortcut won't stay deleted

Posted by 25-09-2018 11:27 PM in TV

I don't watch live TV and have removed this app from my home screen but every time the TV is taken out of standby the home icon for it is back.... View Post

22-05-2022 03:04 PM

Thank you! it works View Post

Q95T PS5 Detection

Posted by 15-06-2021 12:23 PM in TV

Hi all, just wondering if anyone else has this issue and if there is a solution. More than half the time my Q95T will not recognise or detect my... View Post

22-05-2022 09:19 AM

Did you find a fix? I'm having same issues with samsung frame 2021 65 inch View Post

TV

Art Store Subscription Not recognised

Art Store art missing

Soundbar has no sound for Samsung APPS connected via HDMI ARC (un43n5300)

HDMI ARC works but not for Apps

Samsung Serif legs

Not getting BBC iplayer using Samsung dongle

TV Warranty on Secret Sale Products (UK)

Help ! weak no signal pick up in australia sydney

Samsung 2021 NEO QLED 8K TVs

UE65TU8500 can’t connect to WiFi with WPA3 because it is supporting WiFi5 standard

Bluetooth headphone connection problems

Can you record on a QE50QN94A

Negative browser

Exchange qn900a faulty

Music App for Samsung QE55QN94AATXXU

Music App for QLED 55" TV

Top half of screen doesn't work in 3d mode

TV scheduled viewing and recording not working

Live TV home shortcut won't stay deleted

Q95T PS5 Detection

Symbol

CU8000 Crystal UHD 4K HDR Smart TV Storage/Memory

Australian TV won't tune to UK TV channels

QE55Q83BATXXC TV - HBBTV and simultaneous sound reception

Support page missing.

WWE Network App missing on new Samsung GQ65QN800BTXZG

What is this....?

LG TV turns on but is stuck on 'Lifes Good' screen (Oh the irony)

Satellite Receiver or no Satellite Receiver

I Cannot read the TV Guide programme description. The font is now light blue and too small.

Re: Flashes of light intermittently on Oled 65” Quantum Dot

Re: Symbol

Re: CU8000 Crystal UHD 4K HDR Smart TV Storage/Memory