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Original topic:

BBC iPlayer not working on new 2020 Q700 series

(Topic created on: 31/12/20 08:07)
AndyB74
First Poster
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TV

Hi just got a new 2020 Q700 series 8k tv which works fine apart from the BBC iPlayer app won’t work . It has the latest firmware and other apps like Netflix, 4 etc all work . When I press the iPlayer icon the screen just goes black. Any ideas?

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2 REPLIES 2
PaulyWauly36
Overseer
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TV
check the location settings on the tv setup, if you didnt put your postcode in,bbci may not know where you are,
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Solution
AndyB74
First Poster
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TV

Thanks after turning tv off and on it started working and been fine since. Not sure what happened but thanks for your reply!

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