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New Member

I just bought this new Samsung smart TV, how do I deactivate apps from  annoyingly autoplaying content as I'm browsing?

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First Poster

I wish I knew...it is BEYOND annoying!

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I have this new QLED TV

It is frustrating that on the Q90R QLED the Rakuten TV ads are FORCED and many inappropriate ads are coming

this needs to have complained to the advertising standards board UK

In the meanwhile any suggestion to simply switch this nonsense force inappropriate ads that break the law as they just come up and children are exposed to higher aged content

Can Samsung !! (shame) or anyone in the community help switch this self autoplay of Rakuten TV ads?

 

 

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If you go to Home > Apps > Settings (cog in top right) > Go to Rakuten > From the list of drop down option, select Delete or Lock. Does this resolve your query?
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This does not stop the autoplay.

I do not even have the option to delete the app (which i would like to do)

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New Member
This is also a significant frustration point for me. Many of the movies getting auto played are suspenseful or stressful. This increases my discomfort and anxiety. I tried to delete the app and change the settings with no luck. It appears my current option is to disconnect the tv from the internet and use a different device for apps.
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