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Audio codec not supported

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Hi, I have my smarttv nu7100 55" and I can't listen a movie because ita says on the screen, "audio motor supported" or compatible, how can be this possible 

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Clathardy. the reason your getting that notice is because the tv may not support DTS, samsung have not paid for the licence. I bought a new 65 inch q9 last year with the samsung sound bar n650 and to my dismay it wouldn,t play any movies from add on devices which uses the DTS codecs, there are thousands of complaints over the internet because of this.

 Also they will not update the firmware so had no option but to send the whole lot back, nearly £4000 worth, crazy business sense to say the least.

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