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Original topic:

Apps not starting

(Topic created on: 23-07-2019 07:55 PM)
Dark360
Journeyman
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‎23-07-2019 07:55 PM - last edited ‎23-07-2019 07:57 PM

Over the last few days several Apps on my KS7000 will not launch, even after a Smarthub Reset.

Netflix and Prime Video are working.

Plex, NOW, Rakuten, YouTube and iPlayer are just showing to EM-"Please wait a moment and try again"

Any help would appreciated.

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Dark360
Journeyman
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‎26-07-2019 08:02 PM in 

No i got it sorted, Samsung Support remoted on a did a hard reset

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6 REPLIES 6
ChrisM
Moderator
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‎26-07-2019 05:09 PM in 

Hi @Dark360 

 

Are you still having this issue or did you manage to get it sorted?

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Solution
Dark360
Journeyman
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‎26-07-2019 08:02 PM in 

No i got it sorted, Samsung Support remoted on a did a hard reset

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ChrisM
Moderator
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‎27-07-2019 11:15 AM in 

Great news, @Dark360! Thanks for letting us know!

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DonAyala
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‎03-09-2019 03:57 PM in 

what number did you call

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Dark360
Journeyman
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‎03-09-2019 05:18 PM in 

Didnt call a number, did it all through live chat

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Aditya08
First Poster
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‎11-07-2020 08:07 PM in 

My apps not working on KS7000.Please suggest how to contact samsung help.

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