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Ambient mode stuck on loading. The Frame 2020 50"

(Topic created on: 04-01-2021 12:01 PM)
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PioPie
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Hey,

I have an issue with my Frame tv bought in the end of 2020. When I press on Ambient mode it gets stuck on "loading". Any ideas how to fix that?

The Frame 2020 50"

Model code: QE50LS03TAUXXC

Software version: T-NKMDEUC-1460.9 , BT - S

 

Edit 2020-01-05

Solved by reseting and unplugging the TV. Hope it helps for others with the same problem.

 

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