10-02-2022 06:45 PM
Why am I seeing adverts in my Samsung TV EPG all of a sudden? How can I disable them? I would not have bought a Samsung TV if I knew this would happen. Please tell me how I can disable them.
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10-02-2022 08:10 PM - last edited 10-02-2022 08:13 PM
Hi @Daddadlington You could try the following.
Go to Menu-General-Smart features- Disable Auto Run Smart Hub and Auto Run last app.
To disable personalised Adverts go to Setings-Terms and Privacy. in privacy Settings Disable I consent to Internet Based Advertisements. You may need to also disable it the section specifically named I consent to Internet Based Services where it says Enable to make the content and advertising on Smart Tv more interactive. If there is anything else that you do not want such as Voice Recognition services you wish to disable thst as well. It may then be a good idea to reset PSID which is the item at the bottom of the list (ID for personalised services) you may also be able to go to Broadcasting-Expert Settings and disable Hbbtv.
It is also possible to blacklist certain domains via your Router's Admin settings though you might find it a bit more involved. The Gitbub article is referring to the US site and not the European communities.
See more in this articles https://www.tab-tv.com/how-to-turn-off-ads-on-samsung-tv/
https://gist.github.com/samsung Tv Ads
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
10-02-2022 06:52 PM - last edited 10-02-2022 06:53 PM
10-02-2022 07:05 PM
I appreciate the response but I couldn't find any setting like that. My TV model is UE50RU7020KXXU
10-02-2022 08:10 PM - last edited 10-02-2022 08:13 PM
Hi @Daddadlington You could try the following.
Go to Menu-General-Smart features- Disable Auto Run Smart Hub and Auto Run last app.
To disable personalised Adverts go to Setings-Terms and Privacy. in privacy Settings Disable I consent to Internet Based Advertisements. You may need to also disable it the section specifically named I consent to Internet Based Services where it says Enable to make the content and advertising on Smart Tv more interactive. If there is anything else that you do not want such as Voice Recognition services you wish to disable thst as well. It may then be a good idea to reset PSID which is the item at the bottom of the list (ID for personalised services) you may also be able to go to Broadcasting-Expert Settings and disable Hbbtv.
It is also possible to blacklist certain domains via your Router's Admin settings though you might find it a bit more involved. The Gitbub article is referring to the US site and not the European communities.
See more in this articles https://www.tab-tv.com/how-to-turn-off-ads-on-samsung-tv/
https://gist.github.com/samsung Tv Ads
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
18-02-2022 09:59 PM
Just wanted to say thank you. Your solution worked for me. No more adverts. Thanks
22-06-2022 05:01 PM
Hi Daddadlington, great name. I have this one nailed! The ad is generated by the channel which is advertised. So you need to delete the channel. While watching any tv show as normal, press down the guide button until an unfamiliar side bar channel guide appears. Work your way down to Edit Channels and click. Now you can select Samsung TV Plus and all its garish offerings appear. Find the one which created the ad. Tick the box. Go to the right and delete. Remember to Save and edit. All done. Have a drink, relax, freshen up. Nice.
22-06-2022 05:41 PM - last edited 22-06-2022 05:43 PM
Frangle456. Genius!
I’d tried all the above suggestions and the flaming ad was still in my EPG.
Why Samsung make it so hard to stop this kind of thing I’ll never know.
Thank you.
23-06-2022 08:44 AM
Adverts have suddenly appeared back my EPG. The solution provided back in Feb by james4578 worked for me then but I have these same settings now and adverts have reappeared. I have tried the recent suggestion by Frangle456 and seems to have gone but I'll give it a week to see if it comes back. We shouldn't have to do this Samsung
23-06-2022 06:37 PM
Whilst Deleting the Samsung Plus Tv channels that seem to generate adverts has provided a solution for some ,I am aware of Members who still had problems after this step. Therefore I provided other Troubleshooting advice in this thread.
@Daddadlington Fine to delete channels along with modifying settings though, hopefully it provides a more permanent solution. Not sure if you persued the domain route or not.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
23-06-2022 11:29 PM - last edited 23-06-2022 11:38 PM
Thanks for all the useful hints. An ad for VEVO Pop started to show in my EPG yesterday and I was driving myself nuts trying to workout how to remove the damned thing. Thus far the settings changes, including deleting VEVO Pop from my channels and domain blacklisting haven’t solved it. Not impressed at all Samsung.
Edit: found and deleted a second VEVO channel. Deleting that has, at least for now, resulted in the ad disappearing from the EPG. Fingers crossed that solves it!