Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

55" Class TU7000 Crystal UHD 4K Smart TV (2020) UN55TU7000FXZA firmware update

(Topic created on: 07-03-2023 06:56 PM)
4570 Views
Rob33873
Journeyman
Options

The firmware version of this tv is 2111.1 the newer version via usb download is 2401.0 ..no matter what i try i can not get it to update via usb...i have placed the folder on the usb...i have taken them out of the folder, no matter how i place them it still says no new update....any help would be thankful.

0 Likes
13 REPLIES 13
qwew2234
First Poster
Options

Did you solve the update problem? I have the same TV model as you and I have tried everything until I found your publication, but you know, I have realized that in my case my TV has update 2141, and version 2501 is available on the Samsung page, so download the largest file which contains three versions of software T-KTSU2AKUC_T-KSU2EAKUC_T-NKLAKUC, check the two different versions, there is an info file in the image folder that specifies the version of the update it says

[Main information]
upgrade type: USB
model string: T-NKLAKUC
major version: 2501
minor version: 1
build date: 2023-08-19
release name: SWU-OU_T-NKLAKUC-02501-2023-08-19-Release
firm code: SWU-OU_T-NKLAKUC_02501_2023-08-19
firm version: 02501.2023-08-19
used key type: REL key of NikeL decrypted aes key/REL key of NikeL private rsa key
tool version: 1.7
partitions: 123456789101213141518192223
md5sum:5f25b76a090d3546c81463083b676b34

but the surprise is that when you check your update folder and open the info file, a lower version appears than what it supposedly should be, it is 2130

[Main information]
upgrade type: USB
model string: T-KSU2EAKUC
major version: 2130
minor version: 8
build date: 2023-04-14
release name: SWU-OU_T-KSU2EAKUC-02130-2023-04-14-Release
firm code: SWU-OU_T-KSU2EAKUC_02130_2023-04-14
firm version: 02130.2023-04-14
used key type: KantSU2E rel key decrypted aes key/KantSU2E rel key private rsa key
tool version: 1.8
cipher suite: aes-256-cbc-sha512
partitions: 123456789101213141518192223
md5sum: 75310a4bdf2d3cc0166a9c6cc9f3584d

In my case it is for that reason that it does not update, Samsung has the wrong version on its download server.

0 Likes
Rob33873
Journeyman
Options

Makes a person thing that the update management team is run by 3rd graders.😆

0 Likes
ks11520
First Poster
Options

I have the same model but it's a 43in.

I noticed that it wouldn't let update OTA!

 

0 Likes
xDxTx
Apprentice
Options
  • This is the same problem I have in reverse with her q60t qled
  • Talk to support and they said no worries download Center States the download is 2501.1. but when you download it and look at the info text file the info text file is 2505.4 which is for a q70t and above and they don't seem to see a problem with that now my TV doesn't work at least I'm not the only one
0 Likes