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5 year Warranty Registration for TV

(Topic created on: 22-04-2024 08:59 PM)
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SC_LAI
Student
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I bought the QE50QN90C directly from the Samsung official website on April 6, 2024.

When I tried to register for the 5-year warranty, I found that the link for anyone who bought the TV directly from Samsung redirects to the old registration link (that's mean you can't register it). Have anyone encountered the same issue?

https://www.samsung.com/uk/offer/5-year-samsung-tv-warranty/

The following is the old link.

https://my-samsung.com/uk/mysamsung/offers/#/8LYTF7HRGFZ8V/

4 REPLIES 4
Gurky
Helping Hand
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That the right link, when did you buy? The promotion for 5 yesr warranty ended 31st March 2024.

I know that first link shows new dates but the T&Cs file shows its ended and that's the one that legal. That's why you always see T&Cs apply. Any questions I'll try to help!
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lufc87
Apprentice
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Having the same issue. Have raised it on web chat and twitter with them.
lufc87
Apprentice
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There is an updated T&C's file here api.my-samsung.com
https://api.my-samsung.com › ...PDF
To activate your promotional 5 Year warranty
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SC_LAI
Student
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Thanks Gurky and Lufc87.

 

The online advisor replied to me. I used the blue light discount to buy it, and it under Employee Purchase Program. So that I won't enjoy the 5 year warranty.

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