12-12-2019 12:21 PM
Hi all , looking for some help with hdcp 2.2 issue.
My tv is the samsung QE75Q950RBT
Bluray the Samsung 4k uhd kn 8500
Reciver is the sony str dn 1080
,all of the above are hdcp 2.2 complaint
When I try to watch a 4k bluray disc , a mgs appears on the tv that it will be played in hd , check for hdcp 2.2 issues .
I have bluray hdmi out to bd in on reciver , the out on the reciver then goes to the arc input hdmi 3 on the one connect box , but if all 3 components are hdcp 2.2 , what am I having this issue , Thanks
Darren
13-12-2019 05:27 PM
14-12-2019 10:49 AM
Hi , I have connected the 4k player to the one connect box, and not getting the issue , when I run it back through the amp its telling me again it will play in hd , this is strange because amp is HDCP 2.2 compatible. In the end I decided to just run hdmi 1 from player to one connect box , and hdmi out two on player for audio to amp , thinking this was the easy fix , but now I have my 4k picture but no audio, amp just shows no stream , I have changed hdmi 2 setting in player to audio out , but still amp now seen it , what else can I try.
30-03-2020 04:48 AM
Going through the same problem. Following. I need answers as well. I have THE EXACT SAME PROBLEM SAME SCENARIO AS YOURS
30-03-2020 10:24 AM
Hi , my issue turned out to be a faulty 4k player , I returned this for a panasonic one , and everything worked perfect.
30-03-2020 11:04 AM
I've had mine for a long time. Since at least 2016. It's just that recently when I moved into my new home when I bought q90r I started having problems with my kb8500
30-03-2020 11:35 AM
Have you tried by-passing amp and just connecting player , straight to tv. See if your getting 4k then. If you are it might be worth , re setting amp to factory settings, maybe player aswel , make sure all 3 , tv , amp, and player have all up to date software installed. Sometime when you disconnected everything with the move , they can loose the handshake they had with each other, so I would disconnect everything, then start with tv , check for latest update etc , and make sure the handshake feature in settings is turned on. Then turn off tv and UNPLUG IT. Now di the very same with amp and player , now with everything off connect then to each other with the hdmi leads , turn em all on and all going well should be good.
30-03-2020 02:27 PM
I am so frustrated this morning because for the last 1.5 hours this is what I've done. Reset TV factory and Blu ray factory settings and not to mention check all the devices updates. Including AMP/Receiver. Everything is up to date. Been on samsung tech support and they are no help at all. I am so done explaining them. I even lost my tv settings that I had and they were fine tuned over a period of time. So mad right now.
06-07-2020 10:05 AM