Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

43" QLED 4K Q73B (2022) Pink/Purple Tint after update 1651.8

(Topic created on: 28-10-2024 08:55 AM)
362 Views
Pranprit
Student
Options

My 43" QLED 4K Q73B (2022) has been showing a very bad pink/purple tint on all video playback. 

It can be seen only on video Playback and a blank screen. Usually, the screen was completely black and now shows a purple tint.

Did try all the preliminary self-diagnostics and also factory reset the TV. But to no help. Is it an issue with the update? Will there be a patch to fix it?

Please help.

 

2 REPLIES 2
JAMES4578
Samsung Members Star ★★
Options

Hi @Pranprit  Was this issue only after update?  A pink tinge tends to indicate an issue with the HDMI connection, you could try another HDMI cable.  Are no errors showing on the picture test, you could also disconnect the Tv for 5 minutes to see if that makes any difference.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


0 Likes
Pranprit
Student
Options

Yes, it was the issue only after the update. I tried different HDMI cables and disconnected the TV for at least 30 minutes too, to drain all the capacitors. The issue is with HDR video playback. Tried disabling HDR and further. The menu and interfaces show no tint. It is only with video playback. 

0 Likes