T5300 RCA Connection Issue

[Lynny68]

Hi all, UPDATE TO ORIGINAL POST: Took the TV back to John Lewis and got a refund. Bought a totally different make/model and everything was set up within 30 mins.

ORIGINAL POST: Just bought the T5300. No matter what configuration I try with RCA cables between my old stack hifi (not bluetooth) and the tv I cannot get any sound from the speakers, there are 2 options -  optical and tv. I have checked the settings, my last Toshiba tv which was only 4 yrs old had a jack socket which i used for the white/yellow ends and plugged the red white into the tv audio sockets, but the Samsung tv doesn't have a jack option. Very frustrated at this point and in desperate need of advice. Thank you 

[AustinMc]

Welcome to the forums, and thanks for your first post! Hopefully, someone here can help with your issue.

Anyway, back to your issue: I'm assuming your hi-fi system doesn't have an optical port and only has RCA?

[Fiona26]

I'm using optical on my TV. The optical lead goes from the TV to dac, then RCA leads plugged into the dac to the Amp. I had to make sure the sound in tv settings was on optical for audio out.

https://www.quora.com/How-do-I-connect-my-new-TV-to-my-old-hi-fi-amplifier

[Lynny68]

Hi, no it's an old stack hifi with RCA connectors 

[Lynny68]

Hi, no audio port but does have RCA. Tried connecting my sound bar to the TV, but it's not even finding it. The TV is basically rubbish 

[AustinMc]

Sorry for the late reply. Is the soundboard Bluetooth?

In regards to the HiFi, I would refer to what Fiona26 mentioned about using a DAC to convert from digital to RCA so you can use the HiFi.

What make and model is your soundbar? I'll do my best to help you troubleshoot. Thanks.

[Lynny68]

The soundbar is a K2 with subwoofer. I was on the phone to Samsung last night and they couldn't find any way to connect the TV either, it seems there are options not accessible that I need so basically I was sold a tv that does not have the functionality that its advertised as having. Taking it back to John Lewis tonight for a refund 

[AustinMc]

Did you arrange a refund? Thanks

[Lynny68]

Hi, took the TV back as some of the connection settings were greyed out which meant I was never going to be able to connect either my existing speakers or any Bluetooth soundbar. Now have a different make/model TV and everything was connected and working within 30 mins.