[2022] QN95B : Vibrating Back Cover

[Chumley-Biscuit]

Since taking ownership less than 4 days ago, the back cover of my QE55QN95B has been a constant source of vibration, enough to wreck our entire viewing experience!
It's not a Sound processing fault or an issue with the speakers; this is a physical construction issue with regards to the type of back that Samsung have fitted to the TV. Instead of being a sturdy, solid backpiece it's a thin sheet of plastic which is only secured around the frame edges. The cover sort of flexes when pressed with a finger, like when you press on a jam-jar lid that has been opened, so when the deep Bass builds or kicks-in during a movie/TV, the whole of the back cover oscillates against the chassis like a Bumble Bee in a Steel Bucket!
As it stands, the TV is unwatchable with any level of Bass and I've had to turn them to minimum via the expert/EQ settings because the noise of the rattling was scaring the dogs! When viewing a very Bass oriented Dolby Atmos Test Video on Youtube - the back cover buzzed so much I thought it would fall off!
Maybe if Samsung had secured it with multiple plastic poppers across the whole surface (similar to those that hold vehicle trim in place) it might be prone to vibrate less?
This was touted as a 2022 'Flagship' TV but, the lack of QC in this case is evident enough to warrant its return - so, the TV is being collected this week. Most disappointed ... 😢

[Ginga_p]

I have no issue with mine did you have two people when assembling the base

[Chumley-Biscuit]

Yeah, it’s a bit heavy to lay down properly with only one person. As for the vibrating cover, it was also noted by a YouTube TV reviewer, so maybe there are some out there that have got the problem and some that don’t. Trying to watch Bosch or Vikings was an absolute nightmare!

[Ginga_p]

Time to get in touch with who you purchased it off.

[antikythera]

We gotta new tumble dryer with a similar issue, the metal on the sides is so thin that despite the pressing shapes to strengthen it, it still flexes and vibrates far too readily. Sounds like a diesel generator running when it's on because half our house has suspended concrete beam floors on foundation pillars and the utility room is in that bit

[Othman007]

Also mine QN95B sound amazing just at heavy bass the tv vibrate and ruins the

experience, I think I will get a refund or Samsung gives us Q800B soundbar at least 

[Othman007]

I think it's only vibrate at 100hz frequency only, I hope firmware can solve this issue 

[Mr Bond]

So you think equalizing audio at 100hz is the best way to solve this? What makes someone think such things?

Destroying the sound via firmware rather than have Samsung create a hardware fix for their despicable build quality, what an inane suggestion.

As for this insane issue, gobsmacked how absolute dredfull of Samsung who keep kicking out garbage.

The whole QN95A model range debacle with its utterly broken HDMI 2.1 boards, miss-advertised HDMI spec support that could not even pass through LPCM or DTS, and the video dropouts / slow HDMI switching issues, Samsung are so finished. What a load of ***** that range was.  So here we are again, Samsung on a downward spiral does not surprise anyone, but now the physical integrity of the TV itself is failing.

enough is enough! Someone should bring consequences that have the potential to end Samsung once and for all - that would certainly send a message to the others .