10-05-2020 11:59 PM - last edited 05-08-2020 05:09 PM
I bought a Q80T a couple of days ago and have noticed a really annoying issue when using the tv with the combination of HDR and game mode.
I'm fairly certain this is a software bug in the TV since I can reproduce this issue with 100% accuracy, and it happens on the dot at the same moment every time. It's basically on a timer.
Basically when the game is displaying a HDR signal and game mode is enabled, exactly after 6 minutes the brightness of the TV suddenly drops by around 20 (50 -> 30). The value of brightness setting doesn't actually change however. Messing with the brightness setting does not restore the brightness to it's original state, but changing the local dimming setting from standard to low and then back to standard does. Switching game mode off and then back on also fixes the issue, but then it happens again EXACTLY after 6 minutes (I've timed this with a stopwatch).
Has anyone else experienced this issue? Or can someone maybe test this on their TV to see if you can reproduce it?
Exact repro steps on how I can reproduce this 100% of the time on the PS4 Pro:
Some other notes: The PS4 has a screensaver that basically dims the screen if it is idle for a while. This is not the cause of this, this happens even when the console is in active use and the brightness can be restored temporarily by changing the local dimming setting like described above. I have not managed to reproduce this issue with game mode off, so it seems to be related to game mode.
Software version: 1304
05-08-2021 05:45 PM
Man what u talkig bout there is no any option ... ther eis steeings no any product option
08-08-2021 12:54 PM
This is still an issue on the 2019 models (Q80R in my case). Hugely frustrating, I can’t imagine it will ever be fixed. Never buying another Samsung TV.
14-08-2021 10:46 AM
I just bought qn95 55 inch TV yesterday and I have the exact same issue but it's across all TV modes. Updated to latest software. Chatted to support online and they said call customer service for a refund....
So annoying. Amazing picture but after 5 mins it dims and has ghost images, switch TV off and on again and looks amazing again until 5 mins. Switched off all the power saving and auto modes and no difference.
14-08-2021 06:30 PM
I don't have this issue ..¯\_(ツ)_/¯
16-08-2021 08:57 PM
Check out this article about Samsung TV
14-10-2021 11:20 AM
has anybody with the 2101 firmware update confirm or deny that this issue has been resolved?
14-10-2021 11:21 AM
im experiencing the same issue with 2014 firmware as of today
19-10-2021 10:58 PM
Has the serious issue of horrible contrast in clear images in game mode with GMP DISABLED from 2014 firmware been fixed?
23-10-2021 09:30 PM
This is reason for return tv?
02-11-2021 04:15 PM
Has anyone installed the new 2101 update?